How Online Store Chat Helps Drive Sales and Customer Trust

We’re living in a digital era. An era defined by efficiency, accuracy, and speed. Your business going digital, therefore, means bringing together all the above characteristics and more. The same must be true of your customer support system. In this aspect of your business, you cannot separate quality from speed. If therefore, you’re running an online store, you must embrace a customer support approach that delivers with speed. Thinking of SMS? That’s not fast enough for customers. How about phone calls? Only a few people have the personality to dial a number. How about a live chat? This does it. … Continue reading How Online Store Chat Helps Drive Sales and Customer Trust